Terms of Service

2.1 Account Types

• •Singer accounts: for individual karaoke singers who wish to discover shows, manage song lists, join groups, and build a reputation.
• •Venue/Host accounts: for karaoke venue owners and KJs who wish to list shows, manage group deals, and access subscription features.

2.2 Registration

• •You may register with an email address and password, or via Google Sign-In.
• •You must provide accurate and complete information.
• •Email verification is required before you can access the full Service.
• •Your display name must be unique and must not impersonate another person or organisation.
• •Notify us at legal@karameet.app if you believe your account has been compromised.

2.3 One Account Per Person

You may not create multiple accounts to circumvent platform rules, earn duplicate stars, or game group deals. We reserve the right to merge or remove duplicate accounts.

3.1 Zero Tolerance for Objectionable Content and Abusive Users

By using the Service, you agree not to submit objectionable content or engage in abusive behaviour, and you acknowledge that doing so may result in the immediate removal of your content and the suspension or permanent termination of your account.

3.2 How We Keep the Community Safe

To enforce these standards, KaraMeet provides and actively uses the following safeguards:

• •Automated filtering that blocks objectionable words from public text — such as display names, group names, and group descriptions — at the moment they are submitted.
• •An in-app reporting tool that lets any user flag an objectionable singer, group, or message.
• •An in-app blocking tool that lets any user immediately block another user, which removes all contact between the two accounts.
• •Review of every report we receive, with a commitment to act within 24 hours by removing violating content and ejecting the responsible user where warranted.

To report content or a user, use the report (flag) control shown next to singers, groups, and sponsor messages inside the app, or contact us using the details in Section 16. We aim to respond to all reports within 24 hours.

4.1 Stars and Reputation

• •Stars are earned by checking in at karaoke shows using valid nightly PINs and by logging in daily.
• •Stars are non-transferable and have no monetary value.
• •Any attempt to artificially inflate your star count — including fake check-ins, sharing PINs outside the venue, or creating multiple accounts — may result in account suspension.
• •We reserve the right to adjust or remove stars awarded as a result of abuse.

4.2 Check-In Lock

• •After a successful check-in, a lock is applied until 3:00 AM Central Standard Time (CST) that night.
• •During the lock period, you may not check in at another venue or claim another group deal.
• •This lock applies to both group check-ins and Fly’in Solo check-ins and is enforced server-side.

4.3 Groups and Outings

• •You may belong to multiple groups but may only RSVP "Going" to one group outing per date.
• •False RSVPs that enable others to claim deals fraudulently violate these Terms.

5.1 Show Listings

• •Show listings must accurately describe the karaoke event, including venue name, address, day, and time.
• •You may not list a show at a venue you do not own, operate, or have authorisation to represent.
• •Listings abandoned for more than 28 days will be automatically hidden from singer discovery. You will receive an in-app warning at 21 days.
• •The number of show listings you may create is limited by your subscription plan.

5.2 Group Deals

• •Group deals are available to Executive plan subscribers only.
• •Deals must be offered in good faith. You may not create deals you do not intend to honour.
• •By listing a deal, you accept sole responsibility for honouring it when the required number of members have checked in.
• •KaraMeet is not responsible for any dispute between you and a group regarding deal redemption.

5.3 Nightly PINs

• •Nightly check-in PINs reset automatically at 3:00 AM CST and are intended to be shared verbally with guests upon arrival.
• •You must not post PINs publicly online or distribute them in a way that allows remote check-in.

5.4 Staff and Multi-Op Access

• •You are responsible for all actions taken by staff members under permissions you have granted.
• •You must promptly revoke access for any staff member who no longer works with your venue.

5.5 Photos and Media

• •All photos must be ones you own or have the right to use commercially.
• •You must not upload photos containing nudity, violence, or personally identifying information of others.
• •You grant KaraMeet a non-exclusive, royalty-free licence to display your photos within the Service.

7.1 Plans

KaraMeet offers a free plan along with paid subscription tiers for venue and host accounts. Paid tiers unlock benefits such as higher show limits, a wider discovery radius, additional photos, enhanced placement, and other features.

The plans available, the features included in each, and current pricing are shown in the app and at the point of purchase, and may change from time to time. Any price change will apply to future billing periods.

7.2 Payment Processing

• •Subscriptions purchased through the website are processed by Stripe.
• •Subscriptions purchased through the iOS App Store are processed by Apple In-App Purchase.
• •Subscriptions purchased through the Google Play Store are processed by Google Play Billing.
• •All prices are shown at the point of purchase. Applicable taxes may be added based on your location.

7.3 Upgrades, Downgrades, and Cancellation

• •Upgrades take effect immediately. Remaining time on your current period is credited as a trial on the new plan.
• •Downgrades take effect at the end of the current billing period. Content exceeding new plan limits will be automatically removed.
• •You may cancel your subscription at any time. Your account reverts to the Free plan at the end of the billing period.
• •No refunds are issued for partial billing periods.

8.1 Our Property

KaraMeet, its name, logo, design, software, and features are the property of KaraMeet and are protected by copyright and other intellectual property laws. You may not copy, modify, or distribute our intellectual property without written consent.

8.2 User Content

You retain ownership of content you upload. By uploading, you grant KaraMeet a non-exclusive, royalty-free licence to display your content within the Service for the purpose of operating KaraMeet. This licence ends when you delete your content or account.

8.3 Song Metadata

Song titles, artist names, and album art are provided via the Spotify API and are the property of their respective rights holders. KaraMeet does not claim ownership of song metadata.